Contact Us

We’d Love to Hear From You

At Jumpy Paws, we believe every pet deserves something unique and made with love.

Whether you have questions about sizing, personalization, shipping, or your order, our team is always happy to help.

Customer Support

Email: support@jumpypaws.com

Response Time:
Within 24–48 business hours

Frequently Asked Questions

How long does personalization take?

Most personalized collars are prepared within 2–5 business days before shipping.

Can I customize my pet’s name?

Yes! Simply enter your pet’s name on the product page before adding the item to your cart.

Do you ship internationally?

Yes, we proudly ship worldwide.

I entered the wrong name — what should I do?

Please contact us as soon as possible after placing your order.

Thank you for being part of the Jumpy Paws family.

Made for Happy Tails and Free Spirits.